FAQ
Below you will find answers to the most frequently asked questions about Sildare Jewelry. If you need additional assistance or cannot find the information you are looking for, feel free to contact us at
sildare@sildare.com
SILDARE offers two distinct jewelry lines — our High Jewelry pieces crafted in solid 18K gold with natural diamonds, and our everyday collection made from high‑quality metals and premium plating. Each FAQ answer reflects the specific care and characteristics of these categories. Our fine jewelry pieces include designs crafted with certified natural diamonds set in solid 18K yellow or white gold, ensuring enduring brilliance, authenticity, and long‑lasting value.
Alongside our diamond creations, we also offer pieces made from high‑quality metals and premium plating, including 18K and 24K gold plating, silver, and stainless steel.
Every material is carefully selected for its durability, shine, and comfort, allowing each piece — whether crafted in solid gold or premium plating — to be worn with confidence every day.
Absolutely. Our pieces are designed to be both elegant and durable, making them ideal for daily wear as well as special occasions.
To maintain the beauty of your jewelry, gently wipe it with a soft cloth after wearing. Store pieces separately in a dry place, away from direct sunlight and moisture. Avoid contact with perfumes, lotions, and cleaning products.
For our High Jewelry pieces crafted in solid 18K yellow or white gold with natural diamonds:
Solid gold and natural diamonds are more resilient, yet we still recommend avoiding direct contact with harsh chemicals and cosmetics to preserve their brilliance. High heat, saunas, and steam rooms should also be avoided to maintain the integrity of the gold and the long‑term clarity of the stone. For our plated and everyday jewelry:
Our jewelry must be kept away from perfumes, hairsprays, lotions, makeup, and other cosmetic or chemical products, as these substances can damage the surface and reduce the long‑term brilliance of the pieces. Jewelry should always be removed before visiting saunas, steam rooms, spas, or environments with high humidity or sudden temperature changes, as such conditions may affect the durability of the plating and materials.
Our High Jewelry pieces crafted in solid 18K yellow or white gold with natural diamonds do not oxidize or change color.
Sildare pieces with premium plating are crafted with high‑quality materials to ensure durability and long‑lasting shine. However, each person’s skin chemistry, perspiration, hormonal changes, and certain health conditions can influence how plated jewelry reacts over time and may lead to slight changes in color or tone.
These changes are not related to the quality of the piece itself, but to natural biological processes unique to each individual. To help preserve the original appearance of your jewelry, it should be kept away from cosmetic products, chemicals, moisture, and removed in situations involving sudden temperature changes or high humidity.
Our High Jewelry pieces, crafted in solid 18K yellow or white gold with natural diamonds, are made exclusively to order, with every detail discussed during a personal consultation. Each Sildare piece is a unique, handcrafted creation available in a single edition. In certain cases, it may be possible to recreate a design if the specific materials and components are still available.
To confirm whether a particular piece can be made again, please contact us directly and we will review the possibilities individually.
Our High Jewelry pieces, crafted in solid 18K yellow or white gold with natural diamonds, are created exclusively through private consultations where every detail is discussed individually. Yes - selected pieces can be individually adjusted, such as size or specific design details. If you have particular preferences or ideas, our team will be happy to guide you through the available options and help you find the most suitable solution.
Our High Jewelry pieces, crafted in solid 18K yellow or white gold with natural diamonds, make an exceptional and deeply meaningful gift, created through a private consultation to ensure every detail reflects the recipient.
Yes - SILDARE jewelry is highly appreciated as a meaningful and elegant gift. Both men and women choose our pieces to surprise the people they love: partners, husbands and wives, close friends, mothers, fathers, sisters, brothers, daughters, and other cherished family members.
Each piece arrives in refined gift packaging, making the moment of giving truly special. SILDARE jewelry is created to carry emotion, celebrate connection, and become a beautiful memory worn with pride.
Yes - every SILDARE Jewelry piece is delivered in elegant gift packaging, perfect for special occasions.
Our High Jewelry pieces crafted in solid 18K yellow or white gold with natural diamonds are made to order and include a warranty that is reviewed individually during your private consultation. All SILDARE Jewelry pieces come with a warranty covering manufacturing defects. This does not include damage caused by improper use, wear and tear, or accidental breakage.
High Jewelry pieces created through private consultations are final and cannot be returned, as each piece is individually crafted to order. Items can be returned within 14 days in their original, unused condition and packaging. Once the item is received and inspected, a refund will be issued.
Orders within Latvia typically arrive within 1 - 3 business days. International orders take 5 - 12 business days depending on the destination and logistics partners.
High Jewelry pieces crafted in solid 18K gold with natural diamonds are made to order, and delivery timelines are discussed individually during your private consultation.
Yes - we ship worldwide. Shipping costs and delivery times vary by region and will be displayed at checkout.
We accept major credit cards, PayPal, and other secure payment options available at checkout.
If you need assistance, our team is here to help. Simply use the contact form on our website, and we will respond as soon as possible.
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